Privacy Policy — Solferino
Our Commitment to Privacy
Privacy is a matter of trust, and trust is fundamental to Solferino.
We are committed to respecting your privacy and protecting your personal data with the utmost care, discretion and integrity.
When you visit our website or interact with our services, you can be assured that your personal information is handled responsibly and in full compliance with the General Data Protection Regulation (GDPR) and all applicable European data protection laws.
Collection of Personal Data
We collect personal data only when it is necessary and relevant, such as when you:
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place an order
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contact us
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subscribe to communications
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browse our website
Personal data may include your name, contact details, order information, payment data and technical data such as IP address and browser information.
Use of Personal Data
Your personal data is used exclusively for legitimate purposes, including:
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processing and fulfilling orders
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providing customer service
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improving our website and services
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communicating with you when relevant
We never sell or misuse personal data. All information is treated confidentially and used solely in accordance with this policy.
Data Protection & Security
Solferino applies appropriate technical and organizational measures to safeguard your personal data against loss, misuse, unauthorized access or disclosure.
Access to personal data is limited to authorized personnel only and handled with strict confidentiality.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
Your Rights
In accordance with GDPR, you have the right to:
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access your personal data
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request correction or deletion
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restrict or object to processing
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request data portability
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withdraw consent at any time
Requests regarding your personal data can be submitted via our contact details below.
Third Parties
Personal data may only be shared with trusted third parties when necessary for the execution of our services (such as payment or delivery providers), and only under strict confidentiality and data protection agreements.
Cookies & Website Analytics
Our website uses cookies to ensure functionality and improve user experience. You may manage or disable cookies through your browser settings at any time.
Contact
If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact us at:
Solferino
Final Note
At Solferino, discretion, quality and respect extend beyond our products — they define how we treat our customers and their data.